Our Return Policy

We prioritize customer satisfaction and mutual respect. We stand behind the quality of our products, but understand that sometimes exceptions are necessary. We strive to make our customers happy while ensuring fairness and integrity. To improve our policy, we provide photographic proof of authenticity. 

You can return items purchased from within 30 days of:

•⁠  ⁠Delivery date

•⁠  ⁠Original order date

Return Process

1.⁠ ⁠Initiate the return online or contact our customer service team.

2.⁠ ⁠Send the item(s) back to our distribution centre.

3.⁠ ⁠Allow 5-7 business days for processing after arrival.

4.⁠ ⁠Receive an email confirmation once the refund is issued.

Refund Timeline

Refunds will be processed within 5-7 business days after we receive the returned item(s). You will receive an email confirmation once the refund is issued.

Conditions

We reserve the right to consider exceptions to this policy, ensuring sensible solutions that maintain mutual respect and integrity.

If you have any questions or concerns, please don't hesitate to contact our customer service team.